Shipping policy
Bilionera is committed to getting your order to you as quickly and reliably as possible. Please read through our shipping terms before placing your order. We currently ship only within the United States.
Order Processing & Delivery
Daily cut-off time is 8:00 PM CST. Weekend purchases begin processing the following Monday.
- Processing: 1–2 business days
- Standard Shipping: 6–10 business days
- Express Shipping: 2–4 business days
Shipping Charges
Standard Shipping
- Orders under $89.00 — $4.99 flat rate
- Orders $89.01 and above — Free shipping
Express Shipping
- Flat rate — $14.95
Shipping Carriers
We partner with trusted carriers to ensure fast and safe delivery, including FedEx, USPS, UPS, DHL, and other local courier services, depending on your location.
Order Tracking
Once your order is processed and dispatched, you'll receive a tracking link and number by email within 2–4 business days. If your tracking isn't updating or appears inactive, contact us at info@bilionera.shop, and we'll look into it right away.
Customs, Duties & Taxes
Bilionera is not responsible for any customs fees, duties, or taxes that may apply to your order. All such charges are the responsibility of the customer.
Damaged or Broken Items
If your order arrives damaged or broken, contact us immediately at info@bilionera.shop with photos of the issue. Bilionera takes full responsibility for making it right — through a return, replacement, or exchange.
Contact Us
Email: info@bilionera.shop
Phone: +1 205-725-5155
Address: 2000 Galleria Cir #5566, Hoover, AL 35244, USA
Open Hours: Mon – Fri, 9:00 AM – 9:00 PM CST